- Don’t take them lightly. Only say what you will do and stop there. You would rather under-commit and over-deliver.
- Be judicious with your time and energy, if you really don’t intend to do something or truly don’t see the value in the follow through, then show some self-constraint and don’t make the commitment.
- Write it down. Putting it on paper and keeping front and center will lessen the chance that you can’t recall the details of what you were committed to followup on.
- Be clear. Don’t leave things to chance, be clear on who has the action and what the expectation are. This will avoid the open ended – let’s meet, where neither party is making it happen, so the invitation hangs open until you meet again.
If you would like to learn more about how this might apply to your business, let’s talk: